BUILDING GUIDE

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  1. Introduction
    1. Welcome
    2. About JBG SMITH
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
    14. Fitness Center
  3. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking and Tobacco-Based Product Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  4. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. Vendor / Contractor Access
  5. Transportation
    1. Parking Information
    2. Directions & Location Map
    3. Transit
  6. Security
    1. Overview
    2. Security Operations Center
    3. Tenant Precautions
    4. Equipment Removal
    5. Theft
    6. Lost & Found
    7. Access Control
    8. LiveSafe
  7. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness

Mail Service

To establish mail services with the U. S. Postal Service, please the contact post office(s) listed below:
 

Crystal City Post Office
2100 Crystal Drive
Arlington, VA 22202
703.413.9268

Hours of Operation:
7:30 a.m. – 4:30 p.m., Monday– Friday.

Mailrooms are located off the service corridors on the first floors in Crystal Parks One, Two and Three. Crystal Parks Four and Five share a Mailroom located in the service corridor between the two buildings.

The U. S. Post Office delivers mail to the Mailrooms in the buildings, Monday-Friday between 1:00 p.m. - 3:00 p.m., and picks up the mail from the Mailrooms between 4:00 p.m.- 4:30 p.m.

 

Drop boxes for delivery services are located:

  • United Parcel Service (UPS):
    • 2011 Crystal Drive - Pickup time: 7:00 p.m., Monday - Friday
    • 2345 Crystal Drive - Pickup time: 7:00 p.m., Monday - Friday
  • Federal Express (FEDEX):
    • 2011 Crystal Drive - Pickup time: 6:00 p.m., Monday - Friday
    • 2231 Crystal Drive - Pickup time: 5:30 p.m., Monday - Friday
    • 2345 Crystal Drive - Pickup time: 4:00 p.m., Monday - Friday